Call
Dana Brooks
(512) 555-0133 · Booked today, 3:30 PM
- 1
Call came in
Dana Brooks at (512) 555-0133. Tuesday, 2:18 PM. 2 min 40 sec.
- 2
What was said
Address, breakers, and whether it happened before.
- 3
Answers pulled from the call
Problem: Replace thermostat · Address: 220 Main Street, unit B · Phone control: Yes · Other issues: None
- 4
Open time checked against your rules
Booked two days ahead. 3:30 is the last stop. Drive time from Cedar Court fits. This week is inside the window. Dana will be home. Standard no-show fee was mentioned.
- 5
Job booked
Thermostat install · Today, 3:30–4:30 PM · 220 Main Street, unit B
- 6
Confirmation text sent
Thermostat install is Thursday at 3:30 PM, 220 Main Street unit B. Please have the wifi password handy.
- 7
You were notified
Dana Brooks, 220 Main unit B, Thursday 3:30. Thermostat swap, wants phone control. No other issues.
- 8
File saved to Dropbox
Jobs/2026/Brooks-220-Main-thermostat.pdf
Dana Brooks
No heat, after hours
WranglerXTA Heating & Repair. What do you need?
Dana BrooksA thermostat I can control from my phone. 220 Main, unit B.
WranglerThursday at 3:30. I'll text to confirm.
Dana BrooksPerfect.
Rules on this booking
- Passed · 24-hour cancel notice. Booked two days ahead.
- Passed · 30-minute buffer. 3:30 is the last stop. Drive time from Cedar Court fits.
- Passed · Books up to 21 days out. This week is inside the window.
- Passed · No-show. Dana will be home. Standard no-show fee was mentioned.
